Naar aanleiding van mijn scriptie over employee empowerment en workplace democracy tegenover de eis van continue verandering de volgende quote van Seth Godin in ‘Do more vs. do beter’

The easiest form of management is to encourage or demand that people do more. The other translation of this phrase is to go faster.

The most important and difficult form of management (verging on leadership) is to encourage people to do better.

Better is trickier than more because people have trouble visualizing themselves doing better. It requires education and coaching and patience to create a team of people who are better.